questions and answers


Are other products planned?

In any case! We are constantly expanding our product range to meet your needs as best as possible.

Shipping and returns

How long does delivery take?

Shipping to Switzerland is done using the Swiss A Post. Once the order is placed, shipping takes 1-2 business days.


If you want to return or exchange your order for any reason, we're here to help! We accept returns within 1 days of purchase. You can return your product for a store credit, a different product, or a refund to the original payment method.

Product Information

What materials will
used by Perlo?

The materials used in pearl necklaces vary from necklace to necklace. You can find the material information on the product page itself. If you need even more specifications, you can always contact us via our contact form.

How should our chains
be handled?

Again, this question depends on the product you are purchasing. The artificial pearls should not be worn excessively in the water.

Information about the company

Where is the company located?

Perlo is based in Europe in Switzerland. Thanks to digitization, we have our customer base not only in Switzerland, but all over the world.

Has your question never been answered?

If you still have questions after reading the answers, please contact us using the contact form.